In order for you item(s) to be valid for return it must meet the following criteria:
Returns Policy
- be a full priced item (includes full priced items purchased using a discount code)
- be unworn and unwashed and in the original packaging
- have all original tags still attached
- not smell of perfume, body odour, deodorant or washing powder
- be free of make-up or tan marks
- in original shoebox (if received with shoebox)
- without postage labels attached to the boxes
- Cosmetics, Hair Products, Underwear & Earrings cannot be returned
- No returns on sale items.
*Returns may take up to 10 business days to be completed. The original delivery fee will NOT be refunded or given as store credit. Customers who received item(s) with a manufacturing fault or incorrectly are entitled to a full refund and free return delivery. Returned Items that do not meet the criteria will not be accepted will be returned to the customer at the customer's cost. Please allow 1 to 5 days for the refunds to reach your method of payment.